PRIVACY POLICY

Privacy Policy

Effective Date: December 3, 2024

1. Introduction

Welcome to the privacy policy of Mark Wilbrink and The Kokoro Collective. This document outlines how we collect, use, and protect your personal data when you engage with our services, including our website, app, and coaching offerings. Given that our platform utilizes services from third-party providers such as Squarespace and Zenfit, this policy also details how these entities handle your data.

2. Data Collection

a. Information We Collect

  • Personal Identification Information: Name, email address, phone number, and other contact details.

  • Health and Fitness Data: Information related to your health, fitness activities, dietary preferences, and goals.

  • Payment Information: Billing details necessary for processing transactions.

  • Usage Data: Insights into how you interact with our website and app, including IP addresses, browser types, and device information.

b. Data Collected by Third-Party Providers

  • Squarespace: As our website host, Squarespace may collect device information, visitor analytics, and e-commerce data. For more details, refer to Squarespace's Privacy Policy.

  • Zenfit: Our coaching services are facilitated through Zenfit, which may process data related to your fitness activities and progress. For specifics, consult Zenfit's Privacy Policy.

3. Use of Data

We utilize your data to:

  • Provide and Enhance Services: Tailor our coaching programs to your needs and improve user experience.

  • Process Transactions: Manage payments and related financial activities.

  • Communicate: Send updates, respond to inquiries, and deliver promotional materials (with your consent).

  • Analyze Usage: Monitor and assess interactions to refine our offerings.

4. Data Sharing

We may share your data with:

  • Service Providers: Trusted third parties that assist in delivering our services, such as payment processors and analytics platforms.

  • Legal Obligations: Authorities when required by law or to protect our rights.

5. Data Security

We implement robust security measures to safeguard your data. However, no system is entirely foolproof, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access: Request copies of your personal data.

  • Rectify: Correct inaccuracies in your data.

  • Erase: Seek deletion of your data under certain conditions.

  • Object: Challenge specific data processing activities.

  • Withdraw Consent: Revoke consent where processing is based on it.

To exercise these rights, contact us at contact@markwilbrink.com.

7. Third-Party Links

Our platforms may contain links to external sites. We are not responsible for their content or privacy practices. We encourage you to review their policies.

8. Children's Privacy

Our services are not intended for individuals under 18 without parental consent. We do not knowingly collect data from minors without appropriate authorization.

9. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via our website or direct communication channels.

10. Contact Us

For questions or concerns about this policy, reach out to us at:

  • Email: contact@markwilbrink.com

  • Address: [Insert Physical Address]

By engaging with our services, you acknowledge and agree to the practices described in this privacy policy.